Incentive App
Situation:
The need arose for a system to manage and track an incentive program that would motivate and engage users, such as employees or customers. The program required a detailed understanding of the goals, the target audience, and the criteria for earning incentives. Additionally, there was a need for a robust backend to handle data related to user actions and earned incentives.
Action
- Program Requirements Defined: The objectives and incentives of the program were clearly outlined, including what actions qualify for incentives and the types of rewards offered.
- SQL Database Design: A SQL database was designed with tables for users, actions, and incentives, ensuring a structured approach to store and manage all necessary data. Relationships between tables were established to facilitate efficient data querying.
- Power App Development: A Power App was developed with a user-friendly interface, allowing users to view available incentives, track their progress, and redeem rewards. The app was integrated with the SQL database to fetch and update data in real-time, with business logic implemented to calculate incentives accurately.
- Security Implementation: Authentication mechanisms were integrated, using Azure Active Directory for secure access. Role-based access controls were also set up to manage user permissions within the app.
- Testing and Deployment: The app underwent thorough testing, including functional testing and user acceptance testing, to ensure it met all requirements and was user-friendly. Upon successful testing, the app was deployed for organizational use.
- Training and Support: Training sessions and materials were provided to users, and a support framework was established to address any post-deployment issues or questions.
Results:
The deployment of the incentive app significantly enhanced the management and tracking of the incentive program. Users were able to easily engage with the program, track their progress towards earning incentives, and redeem their rewards through a seamless interface. The SQL database backend ensured that all data was accurately managed and updated in real-time. User feedback was overwhelmingly positive, with reports of increased motivation and engagement. The company saw a notable uptick in the desired behaviors the incentive program aimed to encourage, demonstrating the app’s effectiveness in achieving its goals. Regular monitoring and iterative updates based on user feedback ensured the app’s continued success and relevance.
Category
Sharepoint
Clients
SMBC
Location
Newyork
Completed
